Internet Speed Testing
TAKE AN INTERNET SPEED TEST
Use your browser to test internet speeds by pinging, downloading and uploading to test servers.
Compare the megabytes per second (mbps) of your result to how much you pay for.
- PING is the reaction time of your connection, measured in milliseconds (ms).
- DOWNLOAD is how fast you can pull data from the server to you.
- UPLOAD is how fast you send data from you to others.
- MEGABITS PER SECOND (Mbps) is the measure of speed.
Paying for more speed than you're getting?
Compare your download speed result to the package you are paying for. Typically your result should be slightly less than excepted. Your speed should never be half or less than you are paying for, there is an indication of a problem. Most technology will perform worse the longer its left on. Could you image how well you would perform without taking a break?
BEST TIPS TO INCREASE SPEED
- Restart router by unplugging all cables for 3 minutes. Test again to see improvement.
- Turn off internet devices you are not using. I found my iPad downloading a major update causing my streaming TV to lag and slowing down my speed test.
- Run the test from an ethernet connected computer to get true speeds (wireless connections can be degraded as they travel).
- Place the router centrally and without interference like walls, microwaves or behind doors.
- Avoid testing during "internet rush hour" between 7pm and 11pm, where everyone is experiencing slow speeds.
ADVANCED ACTIONS TO INCREASE SPEED
All settings will be changed on your router's software.
1) Navigate to your router's IP address in your browser:
2) Login with:
admin | admin
admin | password
admin | [password located on router]
A) If you live in a congested area with many wireless routers, signals could be competing on the same channel. Changing the channel can help increase quality and speed.
3) Navigate to wireless setting
4) Find wireless channel setting (1-13 and Auto)
5) Change the channel to a different value or change to "auto"
6) Save and reboot the router
7) Test your speed
B) Changing the priority of a device can increase performance. Typically your streaming media device should be high priority to prevent lagging, and your kid's device to low.
3) Navigate to device priority setting
4) Find your device by name or IP address
5) Change the device priority to low, medium, high, or highest
6) Save setting
LAST CASE SCENARIO
Call your internet service provider (ISP) technical support to request a "line flush" or to reestablish your connection.
Nobody likes to wait the phone, listening to crappy elevator music and talking a foreigners; but sometimes this is the only way to find a solution as problems can exist on their end too.
Now you are armed with some knowledge of how to fix a slow internet connection. Happy surfing, streaming and gaming!